Front Desk Manager

Leading Raleigh day spa seeks extraordinarily personable, enthusiastic personnel for the position of Front Desk Manager to deliver the highest levels of client service in all of our spa locations. Prior spa industry experience is not necessary, but experience in hospitality or other client-service industries may be helpful. Prior management experience is not required, but an aptitude for managing multiple tasks, effective and courteous communication, and use of computers is important. Candidates must be able to work on weekends, evenings, and during the days surrounding key holidays.

Benefits include the following:

" Competitive Salary
" Bonus
" Significant career growth potential
" Paid Vacations
" Complimentary Spa Services
" Health Insurance
" Retirement Plan
" Other&

Front Desk Manager Responsibilities include the following:

" Managing Client Experience  As the first and last person clients see when visiting our spas, the Front Desk Manager is responsible for ensuring that every client’s experience is exceptional and that any client concerns or dissatisfaction is addressed.
" Answering Calls  Front Desk Manager must be able to handle phone calls courteously and professionally.
" Managing Appointments and Sales  Front Desk Managers must be able to arrange scheduling and manage all sales (service, gift card, retail product) in the spa location through the company’s computer system.
" Facilities Maintenance  Front Desk Managers must ensure the spa facilities are clean, well-stocked, and in good operating condition and that any maintenance needs are promptly addressed throughout the day.
" Opening / Closing Store  Front Desk Managers may be promoted to positions as key holders, requiring them to periodically open and close the spa.
" Supporting Spa Director  Front Desk Managers support the Spa Director at each location. Front Desk Managers who succeed in their position will be eligible for Assistant Spa Director Positions when the opportunity arises.

This is an extraordinary career opportunity for candidates who seek a position in a rapidly growing, dynamic industry with a strong desire and capability to excel in meeting the highest client service expectations. We are an equal opportunity employer.

All candidates should apply through our Career Bank at www.rickdeckelbaum.com (Jobs); or by using the following link https://rdeckelbaum.ats.hrsmartcentral.com/