Spa Director

Leading Raleigh day spa seeks energetic, confident, ambitious leader for the position of Spa Director to manage all aspects of daily operation of one of our locations. Prior spa industry experience is not necessary, but strong client-service or hospitality experience is strongly desired. Prior management experience is required with demonstrated accomplishments in selecting and training team members in client service and sales, creating a high, team-oriented morale, understanding and managing key financial operating metrics, and using computerized point-of-sale and management reporting systems. Candidate must be able to work on weekends, evenings, and during the days surrounding key holidays.

Benefits include the following:

" Competitive Salary
" Profit-Sharing Bonus
" Significant career growth potential
" Paid Vacation
" Complimentary Spa Services
" Health Insurance
" Retirement Plan
" Other&

Spa Director Responsibilities include the following:

" P&L Ownership  All aspects of profit and loss, including services and product revenue, controllable expense, sales mix, and financial ratio targets.
" Communications  Ensuring accurate, complete, and timely communication among various employee groups, including spa management team, therapists, spa staff, and company office personnel.
" Client Relations  Ensuring the highest levels of client satisfaction by managing client requests, anticipating client needs, and resolving client criticisms.
" Personnel  Recruiting, hiring, discipline, evaluation, pay-rate adjustment, termination, training and development, and other aspects related to spa personnel.
" Retail and Professional Product  Accurately measuring inventory, placing order, controlling shrinkage, and ensuring professional product needed for services are stocked and orderly.
" Spa Facility Care and Maintenance  Ensuring spa facility is cleaned and maintained for clients and employees.
" Marketing  Implementation of key marketing initiatives.
" Store Administration  Payroll, bank deposits, daily reports, etc.

We seek leaders, not merely managers, who have a proven ability to build a team, develop strong employee commitment, constantly train employees to achieve higher levels of performance, communicate effectively and promptly, and establish strong working relationships with peers. The successful candidate will demonstrate a history of accountability, proactive establishment of goals, thoughtful planning for growth, and, of course, success. We are an equal opportunity employer. Please email all resumes to mahala@silverdeer.com

All candidates should apply through our Career Bank at www.rickdeckelbaum.com (Jobs); or by using the following link https://rdeckelbaum.ats.hrsmartcentral.com/